Calls/appointments must be made at least six (6) hours before the pick-up time. Limo.md cannot guarantee prompt pick-up for calls received less than six hours before the intended pick-up time.
Contract Agreement
All deposits made to Limo.md cannot be refunded. Cancellations of Sedan SUV transfers within 24hrs, Limousines and Luxury Vans, hourly/daily sedan service or SUV service, and Minibuses 7-day charters, will be charged at 100%. All airline delays, cancellations, and missed flights must be reported to us by the client. After flight arrival, delayed flights will be charged. Please adhere to our no-smoking policy.
BILLING:
- All reservations will be charged to the client’s corporate accounts or credit cards. Limo.md accepts most major credit cards, including American Express, Visa, Mastercard, Discover, Mastercard, and Visa. All rides will incur a 20% gratuity, fuel charges of 15%, and an Admin Fee of 15% will also be charged.
- Gratuity is calculated based on the base fare, stop time, wait time, and holiday surcharges. These will be added to the client’s billing statement and itemized.
- Rates published are subject to change without notice.
- All rates are in local currency and will be billed in dollars according to the prevailing exchange rate.
- Taxes applicable will be added as necessary.
- Limo.md chauffeurs cannot solicit gratuities.
Limo.md requires credit card authorization or credit card imprint to prevent fraud.
CANCELATIONS:
- Please call us for any changes. Cancellations or changes made after noon via email or telephone will not be accepted.
- Sedans: Cancellation must be made at least 3 hours in advance to avoid cancellation charges. (Some restrictions and cancellation fees might apply).
- Van and SUV: You must cancel 6 hours in advance. A 24-hour notice is required to avoid cancellation fees.
- Minibus, Limousine, Party Bus: Cancellation of limousines or minibusses requires 72 hours (3 days) notice. Cancellations made after this time will incur a full cancellation fee.
- Party Bus cancellations require a minimum of one week’s notice. Cancellations made after this time will incur a full cancellation fee.
DAMAGES:
- The renter is responsible for any damages caused by an authorized renter or any renter party during the lease period.
